Privacy Policy

Effective Date: 02.06.2025

Welcome to DowntownAngels.com. We are committed to protecting your privacy and handling your data with transparency and care by applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and, where relevant, the EU GDPR and other international privacy regulations.

1. Who We Are

Downtown Angels (“we”, “our”, or “us”) operates at https://www.downtownangels.com (the “Site”). We are the data controller of any personal data collected through this Site unless otherwise stated.

For any privacy-related queries, you can contact us at:

📧 Email: dtadowntownangels@gmail.com

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

Contact Data: Name, email address, phone number

User-Generated Content: Comments, messages, or other information you voluntarily submit

Technical Data: IP address, browser type, device ID, cookies, location data

Usage Data: Information on how you use our website and services

Marketing Data: Your preferences in receiving marketing from us and third parties

We do not collect sensitive personal data unless expressly required and with your consent.

3. How We Collect Personal Data

We use the following methods:

Information you provide directly through forms or Email

Automatic collection via cookies and analytics tools

Third-party services (e.g., Google Analytics, payment providers, advertising platforms)

4. How We Use Your Information

We process personal data for the following purposes:

To operate and maintain our website

To respond to your enquiries and provide customer support

To improve website functionality and user experience

For marketing purposes, with your consent

To comply with legal obligations

We only process your data when we have a lawful basis to do so, such as:

Consent (where you’ve given it)

Contractual necessity

Legitimate interests

Legal obligations

5. Cookies and Tracking

We use cookies and similar technologies to:

Analyse website traffic

Remember user preferences

Provide relevant advertising

You can manage or turn off cookies through your browser settings. See our [Cookie Policy] for more information.

6. Disclosure of Your Information

We may share your data with:

Service providers (hosting, analytics, marketing)

Legal or regulatory authorities, when required

Third parties in the event of a business sale, merger, or acquisition

We never sell your personal information to third parties.

7. International Data Transfers

If your data is transferred outside the UK or European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as:

Standard Contractual Clauses (SCCs) approved by the UK and EU

Transfers to countries deemed to have adequate data protection laws

8. How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting obligations.

9. Your Rights

Under the UK GDPR and other applicable laws, you have the right to:

Access your data

Correct inaccurate data

Request erasure (“right to be forgotten”)

Object to or restrict processing

Data portability

Withdraw consent (where applicable)

Complain with the UK Information Commissioner’s Office (ICO) or your local supervisory authority

To exercise your rights, contact us at [Insert Contact Email].

10. Security of Your Information

We take appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction. However, no system is completely secure.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

12. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children.

13. Changes to This Privacy Policy

We reserve the right to update this policy from time to time. When we do, we’ll revise the “Effective Date” at the top of the page. Significant changes will be communicated via our website or Email, where appropriate.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch with us at:

📧 Email: dtadowntownangels@gmail.com

Three white angels with red wings stand in front of a large black building. The title “DownTown Angels” appears in black text.